In addition to our core service we have a number of specialist projects running in response to local need. These are:
Pension Wise – Pension Wise is a free and impartial service provided by the UK Government to help people understand what their choices are following changes to the way those aged 55 or over can access their pensions from April 2015. Face to face guidance is available through Citizens Advice Bureaux.
Warm & Well Angus – Warm & Well Angus is funded by Health & Social Care Integration to offer a home visiting service to older and/or disabled adults who are unable to leave their homes and are worried by their energy bills, scams or housing problems. The service aims to assist people to remain in their own homes and improve their overall health through providing a general advice service with emphasis on energy matters, scams and benefit checks (income maximisation). Home visits will be undertaken by our full trained volunteer advisers and our specialist fuel poverty worker.
LEAP – Local Energy Advice Project – The LEAP project is funded by Citizens Advice Scotland and offers an energy advice service to consumers throughout Angus. The energy adviser will help client’s resolve energy issues with suppliers, with a big emphasis on switching gas and energy suppliers to try and help client’s make savings on their energy costs. Energy Clinics will be carried out in Arbroath, Montrose & Forfar CABs and appointments can be made with the energy adviser by contacting her directly on 01241 870661 ext.232. Any organisations interested in having talks on energy with their clients at their premises can also contact the energy adviser on the above number.
WARM START – This project is funded by The Scottish Power Energy People Trust and works in partnership with Home Start Angus. The aim of the project is to address the impacts of fuel poverty on families with children and expectant Mums parents by providing information and practical support, on a one to one or group basis, to reduce energy costs, access financial help for existing fuel debts, advice and assistance with regards to grants that may be available and most importantly offer benefit checks to ensure families are not missing out on income to which they may be entitled to. Contact can be made directly with the Warm Start worker by telephone on 01241 870 661 ext.227.
BENEFITS PROJECT – This project assists clients throughout the benefit process. Benefit specialists assist clients with establishing benefit entitlement, income maximisation, the claiming process and assisting clients to challenge decisions. Benefits appointments can be arranged with specialists in all of our Angus offices.
MMT – Managing Money Together – This project is funded by the Scottish Legal Aid Board and is run in partnership with Angus Credit Union to provide money and debt advice and help in accessing credit union services.
ASAP – Armed Service Advice Project – This is a National project funded by Poppy Scotland. It provides advice and support to members of the armed forces community.
PASS – Patient Advice & Support Service – The Patient Advice and Support Service (PASS) is delivered by the Scottish Citizens Advice Bureau (CAB) Service. The service is independent and provides free, confidential information, advice and support to anyone who uses the NHS in Scotland. It aims to support patients, their carers and families in their dealings with the NHS and in other matters affecting their health.
TAYSIDE IN-COURT ADVICE PROJECT – Advice and assistance to people with consumer and debt issues who are considering raising or pursuing or defending small claims and summary cause actions. The advisor can advise you on your issue, negotiate with the other party, complete the court forms and help you through the court process. They are specialists in dispute resolution and endeavour to resolve many cases without the need for raising an action. They can also help if the action is already in court.